How to buy complex services

This step-by-step guide is aimed at procurement professionals and other stakeholders involved in the buying process.

Buying complex services is by definition never going to be a straightforward process, but if you don’t get the buying process right, you’ll be accused of not understanding the business and run the risk of stakeholders buying extensively off contract. It’s important therefore to deliver a thorough tender and pre-tender process and this guide will show you how to achieve that.


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Comensura is a leading managed services provider that buys and streamlines the supply of temporary, interim and contractor labour into large businesses in the public, private and not for profit sectors.

Comensura Limited, a wholly owned subsidiary of Impellam Group Plc.
Registered in England, Reg. No. 04085767. VAT Reg. No. 755321145.
Registered Office: 800 The Boulevard, Capability Green, Luton LU1 3BA.

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